42.2 General Considerations


The Ombudsperson provides support for people who want to develop options for addressing a particular concern.


The Ombudsperson supplements, but does not replace, any formal channels.


Use of the Ombudsperson is voluntary, and is not a required step in any grievance process of the University or related University procedure.


Communications with the Ombudsperson are confidential and privileged, to the extent permitted by relevant law, and subject to the exceptions detailed in these rules.


An Associate Ombudsperson may be appointed by the President to serve Visitors to the Ombuds Office whom the Ombudsperson cannot serve as Ombudsperson due to actual or perceived conflicts of interest.


An Assistant Ombudsperson may be appointed by the Ombudsperson to assist the Ombudsperson. The Ombudsperson may delegate duties to the Assistant Ombudsperson.


The Ombudsperson may appoint an Ombuds Mediator to provide alternative dispute resolution (ADR), mediation, pre-mediation, and related Ombudsperson services.


All policies, rules and procedures that apply to the Ombudsperson devolve to the Associate, or Assistant Ombudsperson when they perform the duties of the Ombudsperson and to the Ombuds Mediator when providing mediation or pre-mediation and any related Ombudsperson services.


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